"awesome kit, has everything you could need."
Product Support
Support DocumentsOverall rating: 4.9215684 / 5 from 51 reviews.
AI Generated Review Summary
The M20 multi-tool is highly praised for its solid construction and great quality, making it a top choice for bike enthusiasts. Customers appreciate its integrated tire plug tool and convenient storage case.
Summary topics
- Tool Performance (56%): Many customers loved the tool, describing it as solid, great, and the best bike multi tool available.
- Product Quality (26%): Based on many customers, the quality of the product is highly praised and considered to be great.
Review topics: ["construction","feel","quality","tool","size","service","reason"].
Review highlights
- "The M20 is definitely an indispensable quality tool just like other products at crankbrothers." —
- "High quality construction." —
- "The M20 is a great little tool for your seat bag." —
Reviews
Lightweight, compact, lots of function.
"Lightweight, compact, lots of function. Had a shipping error on my side and the staff corrected it quickly and were very helpful. Great experience"
All the tools you need
"All the tools you need in a compact, stowable package!"
Super sleek tool has everything
"Super sleek tool has everything I need. It’s been really nice for breaking chains and adjusting spokes. I haven’t use the tire plugs yet, but it’s nice to be ready."
This tool gets the job
"This tool gets the job done! I do a fair amount of bikepacking and bikerafting, it's great knowing I can handle whatever job I need too without bringing half a dozen different tools to do it."
Great tool
"Great tool"
On my very first ride
"On my very first ride with a new bike and this new M20, I was very glad I bought it. During the ride, my handlebars became loose and used the M20 to tighten the four torque screws on the handlebar stem. I also used it to adjust the position of my quadlock mount and seat height during another ride so the tool has already been put to good use while riding. This is definitely a must-have on rides and a confidence booster knowing that I should be able to make necessary repairs and adjustments as I ride. No matter what kind of riding you do, you should have one of these tools with you because you never know what may happen along the way!"
Solid tool! Has a nice
"Solid tool! Has a nice feel to it!"
Great company. very nice tool
"Great company. very nice tool kit."
Great size and all the
"Great size and all the tools I neee."
Q&A
- Do the M20, M19 or M17 chain tools work with the newest 2023 SRAM 12 speed Transmission chains? Do they with Shimano XT 12 speed chains?
- Hi Al, The chain breaker on the M-Tools will work with the new Sram Transmission chains, and with the Shimano 12 speed chains. Cheers, Crankbros Rider Support
- How does one use the valve core removal tool for a presta valve? I have the M20 multi-tool. Please explain the process.
- Hi Gregg, Thanks for reaching out. The valve core tool instructions are on page 3 of the linked support document below. https://www.dropbox.com/s/9gy2ahw8mo3liwp/M20%20AUG20A.pdf?dl=0 Best Regards, Crankbros Rider Support






